Shipping policy
SHIPPING POLICY
1. Order Processing Time
All orders are processed within [PROCESSING TIME] business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
2. Delivery Timeframes & Shipping Methods
We partner with reliable domestic courier service providers to ensure your package arrives safely.
Estimated Delivery Time: Standard shipping typically takes up to 7 business days across India following dispatch.
Please note: Delivery times are estimates and may vary slightly based on destination accessibility, weather, or operational courier delays.
3. Shipping Costs
Free Shipping: We offer free standard shipping on all orders valued above ₹599.
Standard Orders: For orders below ₹599, shipping charges are calculated at checkout based on the specific dimensions, weight, and delivery destination of the product.
4. Tracking Information
Once your package is dispatched, you will receive a confirmation email and SMS containing a tracking link and shipment details. You can monitor the progress of your shipment directly through our delivery partner’s site using the provided tracking ID.
5. Delivery Issues & Delays
While we strive to ensure timely deliveries, unforeseen logistics delays can occasionally occur. If your shipment is significantly delayed beyond 7 business days or arrives damaged:
Please inspect your package upon delivery.
Contact our support team immediately at shreekadamx@gmail.com with your order number and photographs (if damaged) so we can resolve the issue promptly.
6. International Shipping
Currently, Fixdeck operates and fulfills orders exclusively within India. We do not offer international shipping at this time.