Privacy policy

 PRIVACY POLICY

Last updated: September 11, 2026
Welcome to Fixdeck. We respect your privacy and are committed to protecting your personal data in compliance with applicable Indian legal standards, including the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information that identifies, relates to, or describes you directly or indirectly:
 Personal Identification Information: Name, shipping address, billing address, phone number, and email address (shreekadamx@gmail.com).
 Payment & Transaction Data: Payment confirmation details, order history, and payment method selection (note: full card/bank details are processed securely via third-party payment gateways and are never stored on our servers).
 Technical Data: IP address, browser type, device details, operating system, and standard web log activity.
2. How We Use Information
We process your data for clear, legitimate business purposes:
 Processing, fulfilling, and delivering your orders.
 Communicating order updates, shipping details, and customer service support.
 Preventing fraudulent transactions and ensuring overall site security.
 Improving our product offerings, website interface, and user experience.
 Sending promotional communications (only if you have opted in).
3. Cookies
Fixdeck uses cookies and similar tracking technologies to enhance your browsing experience.
 Essential Cookies: Required for basic site navigation and core functionality (like keeping items in your shopping cart).
 Analytics Cookies: Help us understand site traffic patterns and user interactions.
 You can choose to disable cookies through your browser settings, though doing so may affect the functionality of certain website features.
4. Third-Party Services
We share necessary data with trusted service providers to operate our business:
 Payment Processors: Secure gateways operating under RBI guidelines.
 Logistics & Courier Partners: Third-party delivery providers servicing India to transport your packages.
 Analytics Providers: Platforms that assist us in analyzing store performance.
All third parties are contractually obligated to handle your personal information securely and only for the services specified.
5. Data Security
We implement robust administrative, technical, and physical security measures (including SSL encryption) to protect your personal information against unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the Internet is completely secure, and you share information at your own risk.
6. Customer Rights
Under Indian data protection laws, you hold the following rights:
 Access & Correction: Request a copy of the personal data we hold about you or request corrections to inaccurate information.
 Withdrawal of Consent: Opt out of receiving marketing communications at any time.
 Erasure: Request deletion of your personal data, subject to statutory record-retention requirements under Indian law.
7. Contact Information
If you have questions, feedback, or grievances regarding this Privacy Policy or how your data is handled, please reach out to us at:
 Store Name: Fixdeck
 Grievance / Contact Email: shreekadamx@gmail.com
 Business Address: Thane, Mumbai, Maharashtra, India